Resources
Sample CQC policy templates
A curated set of Verivius-authored sample policies covering the regulations CQC samples most often at inspection. Each template carries verbatim statutory text, a plain-British summary, the primary-source legislation link, and operational sections you adapt to your service. For adaptation, not adoption unchanged.
The templates
20 cross-sector regulatory anchors. Each policy stays under quarterly review; the last-reviewed date is visible on every template page.
- Reg 12
Safe care and treatment policy (Reg 12)
Verivius sample policy template for Regulation 12 of the 2014 Regulated Activities Regulations. Verbatim statutory text plus plain-British summary and adoption sections.
- Reg 13
Safeguarding from abuse policy (Reg 13)
Sample policy template for safeguarding service users from abuse and improper treatment, Regulation 13 of the 2014 Regulated Activities Regulations.
- Reg 17
Good governance policy (Reg 17)
Sample policy template for assessing, monitoring, and improving service quality under Regulation 17 of the 2014 Regulated Activities Regulations.
- Reg 18 staffing
Staffing policy (Reg 18 staffing)
Sample policy template for sufficient, suitably qualified, competent, skilled, and experienced staff, Regulation 18 of the 2014 Regulated Activities Regulations.
- Reg 19
Fit and proper persons employed policy (Reg 19)
Sample policy template for staff suitability, DBS, references, and qualifications, Regulation 19 of the 2014 Regulated Activities Regulations.
- Reg 20
Duty of candour policy (Reg 20)
Sample policy template for the duty of candour, Regulation 20 of the 2014 Regulated Activities Regulations. Verbal-then-written notification, apology, and follow-up.
- Reg 11
Consent policy (Reg 11)
Sample policy template for consent to care and treatment, Regulation 11 of the 2014 Regulated Activities Regulations. Pairs with the MCA capacity and consent template.
- CQC Reg 18
CQC statutory notifications policy (Reg 18 notifications)
Sample policy template for CQC statutory notifications under Regulation 18 of the Care Quality Commission (Registration) Regulations 2009.
- MCA 2005
Mental Capacity Act capacity and consent policy
Sample policy template for capacity assessment, best-interests decision-making, and Deprivation of Liberty Safeguards under the Mental Capacity Act 2005.
- IPC Code
Infection prevention and control policy (IPC Code of Practice)
Sample policy template for infection prevention and control under the Code of Practice issued under Section 21 of the Health and Social Care Act 2008.
- Medicines
Medicines and controlled drugs policy
Sample policy template for medicines management, controlled drugs handling, prescribing, and reconciliation.
- UK GDPR
UK GDPR personal data breach policy
Sample policy template for identifying, recording, and reporting personal data breaches under the UK GDPR and the Data Protection Act 2018.
- RIDDOR
RIDDOR health and safety reporting policy
Sample policy template for reporting work-related injuries, diseases, and dangerous occurrences under RIDDOR 2013.
- Equality Act
Equality and diversity policy (Equality Act 2010)
Sample policy template covering protected characteristics, reasonable adjustments, and discrimination prevention under the Equality Act 2010.
- Fire Safety
Fire safety policy (Fire Safety Order 2005)
Sample policy template for fire risk assessment, emergency procedures, and responsible-person duties under the Regulatory Reform (Fire Safety) Order 2005.
- Reg 16
Complaints handling policy (Reg 16)
Sample policy template for receiving and acting on complaints under Regulation 16 of the 2014 Regulated Activities Regulations.
- Reg 7
Registered Manager policy (Reg 7)
Sample policy template for the Registered Manager role and responsibilities under Regulation 7 of the 2014 Regulated Activities Regulations.
- Reg 15
Premises and equipment policy (Reg 15)
Sample policy template for the suitability and safety of premises and equipment under Regulation 15 of the 2014 Regulated Activities Regulations.
- Reg 5
Fit and proper persons (directors) policy (Reg 5)
Sample policy template for the fit-and-proper-persons-directors test under Regulation 5 of the 2014 Regulated Activities Regulations.
- CQC Reg 16
Notification of death policy (CQC Reg 16)
Sample policy template for notification of the death of a service user under Regulation 16 of the Care Quality Commission (Registration) Regulations 2009.
Want a Verivius consultant to help adapt these to your service?
The templates are free to download and adapt. A Verivius consultant (an ex-CQC inspector) can review your adapted versions against the live regulation and your service shape; the work fits inside a Mock Inspection engagement or a shorter consulting brief. A 20-minute conversation is the fastest way to find out whether the fit is right.
50% off for 12 months. Mock Inspection at the design-partner rate.
Last reviewed 31 May 2026